Customer Service Agent (Phone/Messaging/Email) - French

Requirement

Minimum Qualifications:

• Highschool Diploma (12th Grade) with a Certificate minimum - mandatory
• French Level C1/C2 - mandatory
• Experience with different channels of support, including voice, email and messaging (at least 1 year of experience in one of the above)
• Strong interpersonal, analytical, and communication skills
• Experience working with Google Sheet and Google Doc and/or Microsoft Excel and Microsoft Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Detail-oriented with strong customer focus